Shawmut Design and Construction

  • Senior Business Analyst

    Job ID
    Internal Operations
    Regular Full-Time
    Information Technology
  • Overview

    At Shawmut, our primary objective is to deliver exceptional service catered to our clients specific goals and concerns. Our project teams deliver top quality work through a hands-on, collaborative process while keeping our clients best interests our absolute focus at all times. With specialized training and the support of a national company, we foster project teams whose skill and dedication leads to the deliberate, predictable and repeatable construction experiences that have attracted and retained the top clients in every market in which we focus. The most memorable construction experiences are based on one principle it's the people who make the difference. And at Shawmut, we have the very best.


    The Sr. Business Analyst position works with both the Accounting and Finance teams to define and implement technology-based solutions to support Finance team’s initiatives. The Sr. Business Analyst will assess the current state of Accounting and Finance and lead development of a technology/applications roadmap. The person in this position will also lead projects to implement solutions that achieve the objectives as defined in the roadmap. This may include implementing third party applications, defining specifications for custom development, overseeing development of custom applications, defining requirements for data integration between applications, and working with the Shawmut IT team to implement required integrations. The Sr. Business Analyst will also define training requirements for any applications implemented and may assist in developing the content for training. They will also be responsible for defining support processes required to keep the applications functioning appropriately. The Sr. Business Analyst will also be responsible for supporting financial data analytics whether through static reports or interactive data analysis tools.


    The Sr Business Analyst should have a proven track record with ERP solutions with CMiC being a plus. This individual will apply proven communication, analytical, and problem-solving skills to maximize system investments and plays a pivotal role in ensuring an effective partnership between the business teams and the IT organization.


    Strategy & Planning


    • Meet with decision makers, systems owners, and end users to define business and operational requirements and systems goals. Work with stakeholders and users to prioritize collected requirements.
    • Evaluate third party software products to identify attractive solutions for business requirements.
    • Lead teams with testing and documenting and troubleshooting issues related to CMiC Patch upgrades.
    • Meet with other Construction Management companies to identify best practices and determine their applicability to Shawmut.
    • Effectively communicate expectations to Finance and Accounting team members and direct stakeholders in a timely and clear fashion. Also participates in creating messaging for senior stakeholders.
    • Track project milestones and deliverables
    • Work with user community and assist with resolving tickets.

    Acquisition & Deployment


    • Direct and shape the planning, design, development, and deployment of new applications, and enhancements to existing applications. Ensure all system features are utilized.
    • Conduct research on software and hardware products to justify recommendations and support purchasing efforts.
    • Determine required data integration between applications implemented and other existing applications including back-end financial systems.
    • Analyze information needs of the Accounting and Finance teams and work with the appropriate IT resources to ensure availability of data.
    • Understand Construction operation technology solutions.


    Operational Management


    • Assist in first-line troubleshooting for key applications.
    • Determine appropriate ongoing support practices for all implemented applications.
    • Provide orientation and training to end users for all modified and new systems.
    • Build, develop, and grow any business relationships vital to the position’s success.


    Other related duties as assigned.




    • 3+ years direct work experience in a Business Analyst role, including experience in all aspects of process development and execution; 5+ years if outside of construction.
    • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
    • CMiC Implementation and technology skills.
    • Power BI and Microsoft O365



    • Bachelor’s Degree in business administration, computer science, finance, or information systems.


    Additional Role Specific Skills:


    • Ability to quickly learn Shawmut’s core business process and operations.
    • Ability to create systematic and consistent requirements specifications in both technical and business oriented language.
    • Demonstrated project management skills.
    • Working technical knowledge of reporting software, including Power BI
    • Ability to work well under pressure in a fast paced environment, high sense of urgency, and ownership of deliverables. Demonstrated ability to manage to deadlines.
    • High level of professionalism, client service oriented, excellent written and oral communication skills.



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