Commissioning /CX Quality Manager – Mission Critical

At Shawmut Design and Construction, we take pride in the culture we’ve built as a 100% employee-owned company—one that’s been recognized with more than 100 Best Place to Work awards. We’ve been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America’s Best Employers by Forbes—along with numerous regional recognitions across our 15 offices nationwide.

Here’s a glimpse into what we offer:

• Health, Dental, and Vision Insurance.
• Employee Stock Ownership Plan (ESOP) – Be an employee-owner!
• 401(K) with Company Match – Receive a company match up to 4% of your eligible pay.
• Generous Paid Time Off – vacation and sick time, 12 holidays, summer Fridays, and a yearly volunteer day.
• The Extras – Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services, and more.

The Commissioning / CX Quality Manager is responsible for leading the planning, execution, and verification of commissioning and quality assurance activities across mission‑critical projects. This role ensures that all building systems are installed, tested, and validated in alignment with contract requirements, design intent, manufacturer specifications, and operational readiness standards.

This position embeds commissioning into the National Quality Delivery System, driving predictable outcomes through structured DFOW (Definable Features of Work) planning, Inspection & Test Plans (ITPs), and phased system verification. This role requires regular travel and can be based anywhere within the United States, due to the national footprint of our mission‑critical portfolio.

Commissioning Leadership & Technical Oversight

• Develop and lead the commissioning strategy from preconstruction through turnover, aligned with project Quality Plans and commissioning specifications.

• Oversee all commissioning phases, including Factory Witness Testing (FWT), Site Acceptance Testing (SAT), Pre‑Functional Testing, Functional Performance Testing (FPT), and Integrated Systems Testing (IST).

• Ensure readiness and performance of critical systems, including electrical (UPS, switchgear, generators), mechanical (cooling, CRAH/CRAC, hydronic systems), controls (BMS/EPMS), and fire/life safety systems.

• Validate installation quality against design intent, approved submittals, and shop drawings.

Quality Planning & DFOW Integration

• Develop and implement risk‑based DFOW strategies for mission‑critical scopes.

• Integrate commissioning requirements into core quality processes, including Preparatory / Pre‑Installation meetings, Work Readiness Reviews, First Work / Initial Inspections, and follow‑up verification.

• Align commissioning activities with ITPs, including hold points and witness points.

Field Execution & Verification

• Conduct field inspections to verify installation quality, system completeness, and trade coordination.

• Identify and resolve deficiencies early using Procore inspections and Observations (CA, NCR, WIP tracking).

• Maintain continuous verification to prevent issues from progressing to punch list or turnover.

Operational Readiness & Turnover

• Lead system readiness reviews and support Owner operational acceptance.

• Review and validate turnover documentation, including O&M manuals, training materials, and maintenance procedures.

• Confirm systems meet performance, redundancy, and reliability requirements prior to turnover.

Issue Resolution & Risk Management

• Provide technical support during system testing, startup, and commissioning.

• Lead root cause analysis for system failures or performance issues.

• Coordinate corrective actions with trade partners and commissioning stakeholders.

Stakeholder Coordination

• Partner with Owner commissioning agents (CxA), design teams, and trade partners to align on commissioning scope, sequencing, and acceptance criteria.

• Ensure consistent expectations across all subcontractor tiers.

Leadership & Capability Building

• Mentor project teams (Project Managers, Superintendents, QC Managers) on commissioning processes and system quality standards.

• Reinforce trade partner accountability for commissioning deliverables.

• Promote knowledge sharing and best practices across projects and regions.

Experience

• 5–10+ years of experience in mission‑critical or data center construction.

Education

• Bachelor’s degree in Mechanical or Electrical Engineering, or equivalent experience.

Technical Skills

Deep knowledge of:

• Electrical distribution systems

• Mechanical cooling systems

• Controls and integrated systems testing

Familiarity with:

• TIA‑942 and Uptime Institute Tier Standards

• ASHRAE guidelines

• Building Commissioning Association best practices

Experience with:

• Commissioning processes and documentation

• Field testing equipment and system diagnostics

Eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future. 

Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.

Boston Base Salary Range: $115,000- $175,000 The range stated is specific to Boston.  Placement within the listed range depends on many factors including, but not limited to years of experience, project size capability (for Construction & Field roles) and internal company equity.

Candidates in other geographic markets will also be considered; compensation ranges for those locations may vary based on local market conditions and cost of labor.